Services

I’ve had the good fortune to work in a handful of senior positions which have afforded me the chance to learn and engage with large teams of experienced professionals on complex and tricky problems. Ranging from short-term solutions to long-term strategic engagements and implementation, I offer a range of services.

Digital Strategy

digital strategyMy development of a cohesive digital strategy starts with reviewing all of the existing technology systems and infrastructure, staff interviews and discussions, and review of the organization’s strategies, goals, and future planning. The end result is a view of digital implementation for the next five years covering staff planning and reorganization, changes in existing systems and infrastructure, specific technology projects (including gallery, web, and mobile), and a materials for fund-raising.

Relevant projects include:

  • Colgate University Museums Collections Strategy
  • Nasher Museum of Art Digital Strategy
  • Monticello Digital Strategy
  • Indianapolis Children’s Museum Exhibit Process
  • Chrysler Museum of Art Digital Strategy
  • Cultural Data Project Business Planning
  • Rhode Island School of Design Museum Digital Strategy
  • Morse Museum of American Art Digital Strategy
  • Oregon Public Broadcasting Time Team America
  • High Museum of Art Digital Strategy

Museum & Exhibit Building & Planning

Drawing upon my strong exhibit design and development background, I provide full range of building and exhibit planning development, ranging from media production management, project management, oversight of AV and IT infrastructures, content strategy and development, and RFP management and review. Often, these services overlap in practice and can cover both a very high level and very tactical and specialized range.

Relevant projects include:

  • Chrysler Museum of Art Wonder Studio
  • Gulf of Maine Research Institute Labventure Concept Design
  • Munson William Proctor Art Institute Family Friendly Concept
  • Morse Museum of American Art Software Systems
  • Canadian Museum for Human Rights Opening
  • Cooper Hewitt, Smithsonian Design Museum Pen Concept Review
  • Royal Alberta Museum Concept Design Requirement
  • Experience Clemson Planning

Digital Innovation

innovationDigital innovation is a recurring thread throughout my work; I enjoy working with clients who wish to push the envelope of the museum experience. Bringing my knowledge of possibilities of design and the details of implementation, I help clients conceptualize and implement experiences that engage and delight visitors. This work is best positioned at an early integration point with a broad development effort but can also be used for specific process improvements and refinements.

Relevant projects include:

  • Dallas Museum of Art Friends Program
  • Gulf of Maine Research Institute Labventure Concept Design
  • Canadian Museum for Human Rights Special Projects
  • Minneapolis Institute of Art Prototyping
  • Denver Art Museum, multiple projects
  • Second Story Interactive Studios, multiple projects
  • Tate UK Digital Research

Engagement Analytics

analyticsThis process begins to look at the existing methods of gathering data around the museum and visitor experience, including reports from business systems, evaluation research, and technology platforms. With this foundation, I develop new metrics, tools, and skills in cooperation with staff to ask better questions, set long-term key performance indicators, and evolve the behavior of the organization in response to this deep analysis and understanding.

Relevant projects include:

  • Dallas Museum of Art Friends Program
  • Canadian Museum for Human Rights Engagement Analytics
  • National School Calendaring Resources
  • Cultural Data Project Business Planning

Content & Experience Production, Design, & Strategy

contentSome of my projects tend to flex more on the creative side of experience, engagement, and storytelling. In these instances, I provide a thoughtful review of sequencing of a mobile application or directing the look and feel of a video narrative, or simply brainstorming new exhibit possibilities and digital interfaces. This process includes the full creative range from original concept and collaboration through development and into final installation and review.

Relevant projects include:

  • Chrysler Museum of Art Wonder Studio
  • Monticello Project Review and Mobile App
  • Experience Clemson Concept
  • Hatfield Science Center Research Tool Review
  • Balboa Park Online Collaborative Website Design and Direction
  • Great Lakes Science Center Exhibit Review
  • Second Story Interactive Studios, multiple projects